Monday, March 04, 2024
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Alternatives to info@ - creative business email address examples

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Written by Vera C. Last updated on .

Disclosure: I get commissions for purchases made through links in this page. This helps keep this site running

co-workers brainstorming business email ideas

Do you have a domain, brand, or business? A well-chosen email address at your custom domain can become an exciting part of the message of your brand – yet all too few brands will tap this method of personalization.

You never have to accept the mundane like It’s much easier than you think to come up with snappy addresses which pro-actively communicate the feel of your brand to your customers.

This article is for business at any stage, not just those setting up their business email for the first time. It’s a lot easier than you might ever think to change over email addresses within your existing business domain while never missing subsequent emails coming in at your current addresses, and I’ll show you how to handle that part of it too. Here's how to generate business email ideas that fit your brand.

Step 1: Think up new creative email addresses for your role-based tasks

This part is the fun part, so enjoy! The best way to accomplish this step is to have a clear idea of what role you’re filling for each address at your business.

Alternatives to info@ - ideas for the best contact us email address

First let’s tackle the initial contact and/or catch-all company email address for your domain. Most companies default to for this. First, ask yourself what is the role of this account? The answer to this will be something closer to what you’ll want, but feel free to brainstorm further. For example, as a first contact, could work fine. It sounds friendly and approachable. There are plenty of other options, for example or For this process, an online thesaurus is your friend. Use it!

Taking it a step further, this address can even become a play on words if you’d like. For example, a business selling Renaissance wear could opt to use

Next let's look at alternatives to other roles at your brand.

First though, if you haven't yet set up a mailing list, you'll want to do it now. Maybe you want to send a special welcome email to those who have newly signed up for a newsletter. Or perhaps your aim is to guide people toward purchasing a product or course that your company sells.

For any of those things, you'll want to have a group email provider that can handle complex situations, such as multi-step emails, funneling, and so on. Many businesses use popular but expensive options such as ConvertKit, Aweber or Mailchimp - but one problem is that these can quickly become unaffordable. Rest assured there is no need to spend lots of money on this! You can get excellent features at a low price point at Moosend, and I highly recommend them. They're reliable, cheaper than any of the previous options I mentioned, easy to use, and packed with a ton of features.

For 2 more options similar to Moosend, I recommend - besides email it allows you to do SMS and MMS messaging. You may also like to take a look at, it's also affordable and packed with features you want.

moosend mailing list management

Alternatives to sales@

This is the email address you really want to change the most. That’s because isn’t so user-friendly. To the customer it sounds like asking to be parted with their hard-earned money. Even if that’s what the customer is actually seeking to do, you want to focus on the end result of what your company delivers to your customer as opposed to the job title of the employee at that email account.

Simply think about what it is that you company delivers, and make the email address be that.

  • For example, if your business builds up social media accounts for others, then you might go with
  • Another great example is if you offer self-help classes for busy people to reclaim a little sanity, you could go with

See? It’s fun.

Alternatives to scheduling@

This will depend on your business and what you’re scheduling, but some warmer-sounding alternatives are:

  • and so on.

As you can see, fun business email addresses are a lot easier than you might think!

Customer support: Alternatives to support@ or service@

Customer service or support is one area where you may not necessarily need to change the address. Depending on your type of business, many users are familiar with and have a high level of trust in addresses such as or . Depending on your field, going with something else may even confuse the customer.

Still, if you’d like to go with something a little different for this role-based address, go for user-friendly business email name ideas like, (or

  • For technical support, a more specialist-sounding role like may even inspire more trust in your customer than support@… or service@…

Step 2: Run your ideas through this checklist

After you come up with some generic business email address ideas, you’ll want to make sure the address is:

  • Short
  • Easy to spell
  • Pronounceable. If you speak the address over the phone, the person ought to be able to write it down from that.
  • Has few or no variants, and be aware of the variants. Variants are fine but be sure keep any of these in mind for our next step. (e.g. plurals vs singular; common misspellings like stationery vs stationary).
  • Fits in with your brand’s message in general. In particular, consider whether it could sound spammy when taken the wrong way. For example, if you run a traditional financial planning company, you don’t want an address like To check if you have a good fit with your brand’s message, consider bouncing ideas off a select group of people you trust – they may come up with even better ideas for your email address for you!

Step 3: Tying up any loose ends

There are a few technical tips to remember with the creative company email addresses you've generated:

Set up email forwarding from the old address to the new one

Sounds obvious, but make sure this task doesn’t fall through the cracks. If you plan to switch e.g. from an existing to a new, set up your email forwarding accordingly so that subsequent emails directed to will be forwarded to the new address

Set up forwarding so that spelling variants of the new address go to the new address

For example, if you have , you’ll also want to go ahead and set up forwarding so that anything directed to the miss-spelled will forward to the first one, since many people don’t know how to spell “stationery”. You won’t need to think of every possible variant or touch-type miss-spelling: just go for the really obvious ones.

If you’re worried about variants as an issue in general, consider setting up a "catch-all" rule for which address at your company to forward any mail for your domain that doesn’t correspond to an existing address.

Test out any forwarding

Make sure you test out your system by sending test emails to the old or variant addresses. Check to be sure you see these in the new email account.

Update your site

Again, this task is surprisingly easy for everyone to assume it’s someone else’s job! Make sure that role-based email addresses are updated on your website. Triple-check your "About us", "Contact us" and "Our team" pages, and any others where you expect to have contact email addresses published. Remember, as per the previous step you can rest secure in the knowledge that as long as you’ve set up your mail forwarding appropriately for your buesiness email ideas, it’ll take care of any email addresses that get missed when updating the site.

The bottom line

Your choice of email addresses can act to make a wonderful impact on your brand’s message. Enjoy creating exciting role-based email addresses for your business! The tutorial above shows how you can generate awesome email address ideas for your business for free in a few easy steps.


If you're looking for other ways to streamline your business workflow on a budget, you should know about these free, safe and legal alternatives to MS Word and MS Excel for Windows, Mac and Linux.

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