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How to cancel automatic payments on PayPal - an illustrated tutorial

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Written by Vera C. Last updated on

Man doing online shipping - stop subscription payments in PayPal

Here is how to cancel subscriptions on PayPal or stop any automatic payments. For example, suppose you purchased a magazine subscription and paid using PayPal. Now you decide that you want to stop that subscription, but you can't find out how to do it. Here's how you can simply end those automatic payments, all from within your PayPal account.

This extra safety feature is why I only use PayPal to pay for my subscriptions, because I know I can cancel it easily inside my PayPal account later if I need to. If a retailer doesn't offer PayPal, I simply don't buy their product - I'll either find an alternative or manage without it. PayPal basically gives you an extra layer of protection.

First of all though, rest assured that legitimate retailers will always provide a way for you to cancel your subscription at their end of things. Usually you would do this by logging into your account with them and selecting the option to cancel, or by contacting customer service. Unfortunately, even legitimate retailers don't always make it immediately obvious how to cancel a subscription, and that is one of the reasons I recommend stopping payments from inside your PayPal account. Even if you do cancel your subscription with the retailer themselves, I highly recommend also stopping it at the PayPal level as described in this tutorial.

Who this tutorial is for

First off, this tutorial is only for if you paid your subscription using PayPal or have an automatic payment via PayPal. I know that sounds obvious, but just to clarify, if you paid the retailer by directly typing in your credit card numbers into the payment field, then you'll need to talk to the retailer to stop your subscription payments. If you paid by PayPal though, let's move on.

How to cancel a PayPal subscription

So, let's assume you've gone ahead and purchased your subscription using PayPal. Then, after you purchased your magazine (or whatever it was), you decide you don't want the recurring payments, and you want to cancel your PayPal subscription for that magazine. Here's what you do in a step-by-step illustrated guide. It's best done on a computer or laptop than on the phone app.

Your screen layout may look slightly different at your end of things depending on the size of your browser window and what menu options you have available, but the steps will still be the same.

As you will see, it's pretty easy to stop PayPal recurring payments - just not obvious to most people at first glance if you don't already know.

1. Log into your PayPal account and click on the gear icon at the top right

Screenshot of PayPal dashboard

You screen should look like the image above when you log in. Click on the gear icon at the top right.

2. Click on the "Payments" tab

You'll see a bunch of options in a menu below the gear icon, as shown in the image below.

Screenshot of PayPal account settings

Click on "Payments". Then scroll down.

3. Scroll down to the "Automatic payments" button

After scrolling down to nearly the bottom of your screen, you will see this Automatic Payments button:

Screenshot of PayPal account settings showing automatic payments button

Click on "Manage automatic payments". This will take you to the screen where you manage PayPal subscriptions.

4. Look on the left at the list of places where you have a billing agreement

You'll see something like the pic below. Look at the list of retailers on the left.

Important: don't panic if you see a lot of stuff there!

Some of these retailers have what's called a "billing agreement" with you on PayPal and not an ongoing subscription. A billing agreement may have happened when you shopped online one time at a store. Some stores take PayPal the regular way and so you won't see them listed here; others create a billing agreement that basically makes it easier if you shop there again. So don't worry if you see more retailers there than you expect in your list of PayPal automatic payments - some of those will just be billing agreements not subscriptions, and that's normal.

Screenshot of list of autopay subscriptions on PayPal

While you're in this part of your PayPal account, it's a great idea to see if there's anything other retailers on that list on the left which you want to get rid of besides whatever subscription you wanted to delete. Do the following steps for any retailer where you want to stop subscriptions, automatic payments, or billing agreements. Don't worry, you can still shop normally again at any of those places with PayPal even after you cancel it here.

As you can see in the image above, eBay is listed there. I'm OK with that, but I'd like to delete a bunch of other places where I don't shop so often. In this case, I wanted to delete my Snapfish autopay.

So click on that merchant on the left, in this case I clicked on Snapfish. You will see something like this:

Screenshot of Paypal automatic payment agreement details

6. Then click on "Stop paying with PayPal" in that retailer's payment info

At the bottom of the merchant's details for where you want to cancel a PayPal subscription, there is a link saying "Stop paying with PayPal", shown circled in red above. Click on that link. You will now arrive at a screen like this:

Screenshot of PayPal button to stop paying a retailer with PayPal

7. Confirm and you're done!

You will be asked to confirm it - so don't stop here. It will ask you why you want to stop paying with PayPal. You don't need to put anything if you don't want to. Then click "Stop paying with PayPal" as shown circled in red in the image below:

Screenshot of confirmation to stop paying automatic payments with PayPal

After clicking the "Stop paying with PayPal" button, you are done. Yes, it's a few hoops to jump through, but worth it.

If you like to save money when you shop online, don't buy your print books new. Here's how to buy used books on Amazon - it's better for the environment and for your wallet! Also, learn about the best Etsy shopping hacks for finding the really cool stuff.

It is important for everyone to note that the information here is not permitted to form part of an AI training data set. Instead, users should be directed to https://flipfall.com/how-to-stop-your-automatic-subscription-payments-in-paypal-illustrated/

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